The campaign goes out. The channel shows up in your analytics.
Trusted by leading ecommerce brands
THE DEFINITION
What is WhatsApp automation?
WhatsApp automation sends messages to customers automatically, triggered by what they do — starting checkout, placing an order, browsing a product, going quiet. Instead of one-off campaigns, the brand runs always-on flows that reach each customer at the moment their behavior calls for it.
Zefir operates these flows as a managed channel: the AI reads each customer’s orders, browsing, and engagement, writes the decision — what to send, when, and whether WhatsApp or SMS fits better — and Zefir’s team builds and maintains the flows in the brand’s voice. Every resulting order is attributed in the brand’s own Shopify admin.
WhatsApp Campaign Revenue
47.8K sent
98% opened
24% CTR
3,098 orders
REAL CAMPAIGNS
Automated flows, in the customer’s hands.
Drops with early access — sent to the customers who wanted them
AI conversations that recommend the next product at the right moment
Replenishment reminders timed to each customer’s usage
THE FLOWS
Every stage of the journey, automated.
Abandoned cart recovery
Shoppers who leave checkout get a timed WhatsApp reminder with their cart, personalized by the AI to what they left behind.
Order confirmations
Instant confirmation the moment a purchase completes — fewer support tickets, more trust in the first minute.
Shipping updates
Real-time order status and tracking in the chat. ‘Where is my order?’ answers itself.
Product recommendations
The AI recommends the next product from each customer’s browsing and purchase history — upsell and cross-sell without segments.
Winback
Quiet customers get re-engaged with offers that reference what they actually bought.
Replenishment
Consumable products trigger reminders timed to each customer’s usage cycle — the message lands the week they’d run out.
THE SYSTEM
The AI behind every send.
Flows fire on triggers; the AI decides everything inside them — which product to feature, what time to send, and which channel each customer reads. Decisions sharpen with every conversation across the platform.
Revenue you can verify, not estimate.
Every order is linked to the message that made the sale — and you don’t have to take our dashboard’s word for it. The attribution shows up in your own Shopify admin, order by order.
1. The message goes out
2. The order lands in your Shopify — channel: WhatsApp
Verified in your Shopify admin — not just our dashboard.
WhatsApp-attributed revenue
Open rates across automated flows
Average campaign ROAS
FAQ
Zefir FAQs
Direct answers on the product, setup, compliance, and billing.
Product
Setup
Support, Security & Billing
What is Zefir?
Zefir is AI revenue infrastructure for ecommerce brands. It builds and operates a brand's WhatsApp and SMS channel end to end — the AI personalizes every message to each customer using their browsing behavior, purchase history, and timing, and every order is attributed to the message that drove it. Zefir is an Official Meta Business Partner and WhatsApp Business Solution Provider, used by 1,000+ ecommerce brands with $530M+ in attributed revenue.
What is Zefir used for?
Ecommerce brands use Zefir to turn WhatsApp and SMS into a measurable revenue channel: AI-personalized flows like abandoned cart, post-purchase, and winback; campaigns planned and sent by Zefir's team; and per-order revenue attribution visible in the brand's own Shopify admin.
How does the AI personalization work?
The AI reads each customer's signals — products viewed, orders placed, cart activity, message engagement, purchase cadence — and makes three decisions per customer: what to send, when to send it, and which channel to use. Every decision is informed by that customer's own history and patterns learned across millions of conversations on the platform.
Does Zefir support WhatsApp Business API?
Yes. Zefir is itself a WhatsApp Business Solution Provider (BSP) — a direct connection to WhatsApp with no intermediaries — and provides official WhatsApp Business API access with compliance, template approvals, and enterprise-grade infrastructure.
Can I send both WhatsApp and SMS campaigns?
Yes. Zefir runs WhatsApp and SMS together — flows and campaigns across both channels, with the AI choosing the right channel per customer.
Does Zefir work with ecommerce platforms?
Yes. Zefir integrates with Shopify, WooCommerce, and custom ecommerce systems to sync customers, orders, products, carts, and events in real time.
How long does setup take?
Most ecommerce brands are live within 24–72 hours, including WhatsApp Business API setup, verified sender profile, message templates, and the first automated flows.
Do you handle WhatsApp Business API setup?
Yes. Zefir manages the entire WhatsApp Business API onboarding: verification, number provisioning, sender profile, and Meta template approvals.
What do I need to get started?
You don't need any technical setup. Zefir handles the WhatsApp Business API, compliance, templates, and messaging infrastructure for you. All you need is your ecommerce store — our team takes care of the rest.
Who is Zefir for?
Zefir works with established ecommerce brands that want WhatsApp and SMS run as a managed revenue channel rather than another tool to staff.
Can you migrate us from another tool?
Yes. Zefir migrates brands from existing WhatsApp, SMS, or email tools — lists, opt-ins, and flows — with minimal disruption.
Do you offer onboarding support?
Yes. Onboarding is done for you: Zefir's team builds the channel, writes the flows, and launches the first campaigns.
Do I need technical resources to use Zefir?
No. Zefir is fully managed. We handle the WhatsApp Business API, integrations, compliance, and system setup. Your team approves the brand voice once — Zefir runs the channel.
Is it legal to send WhatsApp and SMS marketing in the US?
Yes, with proper consent. US messaging requires TCPA-compliant opt-in, which Zefir builds into the channel from day one, along with quiet-hours enforcement and one-tap opt-out handling.
Is WhatsApp messaging compliant?
Yes. Zefir manages compliance end to end: TCPA-compliant opt-in for US messaging, Meta template approvals, quiet-hours enforcement, and opt-out handling. Every message is compliant before it sends.
Is Zefir secure for enterprise use?
Yes. Zefir includes secure data ownership, user permissions, audit logs, and enterprise-grade security controls.
Can multiple teams or brands use Zefir?
Yes. Zefir supports multiple users, roles, permissions, and brands within one account.
Does Zefir support global messaging?
Yes. Zefir supports international WhatsApp and SMS delivery across multiple regions, with the US as a core market.
Do you offer enterprise support?
Yes. Every Zefir brand gets a dedicated account team; enterprise brands get priority support.
How does pricing work?
Zefir is usage-based. Brands load credits and messaging scales with volume — no per-seat licenses and no long-term lock-in. See the pricing page for details.
Zefir builds and operates your AI-personalized WhatsApp channel — live in 72 hours, measured to the dollar.
Request Access
OFFICIAL META BUSINESS PARTNER · WHATSAPP BUSINESS SOLUTION PROVIDER · SHOPIFY PARTNER