WhatsApp Marketing for Ecommerce Growth

WhatsApp Marketing for Ecommerce Growth

WhatsApp Marketing for Ecommerce Growth

Automate customer conversations, drive more sales, and deliver better experiences with Zefir’s WhatsApp automation platform for ecommerce brands.

Automate customer conversations, drive more sales, and deliver better experiences with Zefir’s WhatsApp automation platform for ecommerce brands.

Automate customer conversations, drive more sales, and deliver better experiences with Zefir’s WhatsApp automation platform for ecommerce brands.

Trusted By 1000+ high-level ecommerce businesses

Trusted By 1000+ high-level ecommerce businesses

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WhatsApp Campaign Revenue

$379,529

47.8K sent

98% opened

24% CTR

3098 orders

WhatsApp Campaign Revenue

$379,529

47.8K sent

98% opened

24% CTR

3098 orders

WhatsApp Campaign Revenue

$379,529

47.8K sent

98% opened

24% CTR

3098 orders

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Man and woman standing together at a desk with a laptop and notebooks, smiling at the camera.
Man and woman standing together at a desk with a laptop and notebooks, smiling at the camera.
Man and woman standing together at a desk with a laptop and notebooks, smiling at the camera.
Man and woman standing together at a desk with a laptop and notebooks, smiling at the camera.

What Is WhatsApp Automation?

WhatsApp automation allows ecommerce brands to communicate with customers automatically using predefined flows, triggers, and personalized messages.

With Zefir, brands can send real-time WhatsApp messages based on customer behavior such as:

Starting checkout

Completing a purchase

Browsing products

Being inactive for a period of time

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Product Viewed

WhatsApp Flow Sent

Order Confirmed

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Product Viewed

WhatsApp Flow Sent

Order Confirmed

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Why WhatsApp for Ecommerce?

Over 2 billion active users globally

High open and response rates

Trusted communication channel

Ideal for real-time support and sales

How Zefir’s WhatsApp Automation Works

Get started with WhatsApp marketing automation in three simple steps.

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1. Connect your store

Zefir connects directly to your ecommerce platform to sync customers, orders, products, and events. No custom development is required for supported platforms and custom built stores

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1. Connect your store

Zefir connects directly to your ecommerce platform to sync customers, orders, products, and events. No custom development is required for supported platforms and custom built stores

Smiling man and woman standing together in front of a framed abstract artwork.
Chat Icon
Chat Icon

1. Connect your store

Zefir connects directly to your ecommerce platform to sync customers, orders, products, and events. No custom development is required for supported platforms and custom built stores

Smiling man and woman standing together in front of a framed abstract artwork.
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2. Set up automations

Create automated WhatsApp and SMS journeys using customer actions such as: checkout started, order placed, order delivered, product viewed, etc. Flows are fully customized

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2. Set up automations

Create automated WhatsApp and SMS journeys using customer actions such as: checkout started, order placed, order delivered, product viewed, etc. Flows are fully customized

Smiling man and woman standing together in front of a framed abstract artwork.
Lock Icon
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2. Set up automations

Create automated WhatsApp and SMS journeys using customer actions such as: checkout started, order placed, order delivered, product viewed, etc. Flows are fully customized

Young man in a green hoodie holding a yellow phone while seated at a table with a tablet.
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3. Launch Campaigns

Plan and send WhatsApp and SMS campaigns alongside your automated flows. Coordinate promotions, product launches, and announcements while maintaining message frequency and compliance.

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3. Launch Campaigns

Plan and send WhatsApp and SMS campaigns alongside your automated flows. Coordinate promotions, product launches, and announcements while maintaining message frequency and compliance.

Young man in a green hoodie holding a yellow phone while seated at a table with a tablet.
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3. Launch Campaigns

Plan and send WhatsApp and SMS campaigns alongside your automated flows. Coordinate promotions, product launches, and announcements while maintaining message frequency and compliance.

Rated 4.97/5 from 500+ reviews

WhatsApp Automation Use Cases for Ecommerce

Automate your entire customer journey on WhatsApp — from abandoned carts to post-purchase support — and turn conversations into measurable revenue.

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Recover More Abandoned Carts

Automatically send WhatsApp abandoned cart reminders to ecommerce shoppers who leave without completing checkout. Recover lost revenue with real-time product reminders, personalized offers, and seamless Shopify order recovery flows.

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Recover More Abandoned Carts

Automatically send WhatsApp abandoned cart reminders to ecommerce shoppers who leave without completing checkout. Recover lost revenue with real-time product reminders, personalized offers, and seamless Shopify order recovery flows.

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Recover More Abandoned Carts

Automatically send WhatsApp abandoned cart reminders to ecommerce shoppers who leave without completing checkout. Recover lost revenue with real-time product reminders, personalized offers, and seamless Shopify order recovery flows.

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Confirm Orders Instantly

Send WhatsApp order confirmation messages the moment a purchase is completed. Reduce customer support tickets, improve post-purchase experience, and build trust with instant transactional messaging for global ecommerce stores.

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Confirm Orders Instantly

Send WhatsApp order confirmation messages the moment a purchase is completed. Reduce customer support tickets, improve post-purchase experience, and build trust with instant transactional messaging for global ecommerce stores.

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Confirm Orders Instantly

Send WhatsApp order confirmation messages the moment a purchase is completed. Reduce customer support tickets, improve post-purchase experience, and build trust with instant transactional messaging for global ecommerce stores.

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Keep Customers Updated on Shipping

Deliver real-time WhatsApp shipping updates for order status, tracking links, and delivery notifications. Improve customer satisfaction, reduce “Where is my order?” inquiries, and streamline ecommerce fulfillment communication.

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Keep Customers Updated on Shipping

Deliver real-time WhatsApp shipping updates for order status, tracking links, and delivery notifications. Improve customer satisfaction, reduce “Where is my order?” inquiries, and streamline ecommerce fulfillment communication.

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Keep Customers Updated on Shipping

Deliver real-time WhatsApp shipping updates for order status, tracking links, and delivery notifications. Improve customer satisfaction, reduce “Where is my order?” inquiries, and streamline ecommerce fulfillment communication.

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Personalize Product Recommendations

Send personalized WhatsApp product recommendations based on browsing behavior, past purchases, and customer segments. Drive higher conversion rates and average order value with automated ecommerce upsell and cross-sell campaigns.

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Personalize Product Recommendations

Send personalized WhatsApp product recommendations based on browsing behavior, past purchases, and customer segments. Drive higher conversion rates and average order value with automated ecommerce upsell and cross-sell campaigns.

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Personalize Product Recommendations

Send personalized WhatsApp product recommendations based on browsing behavior, past purchases, and customer segments. Drive higher conversion rates and average order value with automated ecommerce upsell and cross-sell campaigns.

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Automate Customer Support Conversations

Handle common ecommerce questions with WhatsApp customer support automation for order status, returns, FAQs, and policies. Reduce response time, lower support costs, and provide 24/7 personalized conversational commerce experiences.

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Automate Customer Support Conversations

Handle common ecommerce questions with WhatsApp customer support automation for order status, returns, FAQs, and policies. Reduce response time, lower support costs, and provide 24/7 personalized conversational commerce experiences.

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Automate Customer Support Conversations

Handle common ecommerce questions with WhatsApp customer support automation for order status, returns, FAQs, and policies. Reduce response time, lower support costs, and provide 24/7 personalized conversational commerce experiences.

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Bring Customers Back to Buy Again

Re-engage inactive ecommerce customers with automated WhatsApp re-engagement campaigns, exclusive offers, and product launches. Increase customer lifetime value, retention, and repeat purchases across Shopify and global ecommerce brands.

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Bring Customers Back to Buy Again

Re-engage inactive ecommerce customers with automated WhatsApp re-engagement campaigns, exclusive offers, and product launches. Increase customer lifetime value, retention, and repeat purchases across Shopify and global ecommerce brands.

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Bring Customers Back to Buy Again

Re-engage inactive ecommerce customers with automated WhatsApp re-engagement campaigns, exclusive offers, and product launches. Increase customer lifetime value, retention, and repeat purchases across Shopify and global ecommerce brands.

Built for Scale, Security, and Compliance

Built for global ecommerce brands that require regulatory compliance, data protection, and platform-level reliability for WhatsApp marketing

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Official Meta Business Partner

Zefir is a certified Meta Business Partner for WhatsApp Business Messaging. Zefir meets Meta’s strict requirements for security, data handling, and message governance

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Official Meta Business Partner

Zefir is a certified Meta Business Partner for WhatsApp Business Messaging. Zefir meets Meta’s strict requirements for security, data handling, and message governance

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Official Meta Business Partner

Zefir is a certified Meta Business Partner for WhatsApp Business Messaging. Zefir meets Meta’s strict requirements for security, data handling, and message governance

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Official Shopify Partner

Zefir is an approved Shopify Partner, trusted by ecommerce brands to power WhatsApp and SMS automation directly from their Shopify stores.

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Official Shopify Partner

Zefir is an approved Shopify Partner, trusted by ecommerce brands to power WhatsApp and SMS automation directly from their Shopify stores.

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Official Shopify Partner

Zefir is an approved Shopify Partner, trusted by ecommerce brands to power WhatsApp and SMS automation directly from their Shopify stores.

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GDPR-Compliant

Zefir operates on GDPR-compliant infrastructure with data hosting in the European Union. Zefir provides enterprise-grade security, data protection and full regulatory compliance.

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GDPR-Compliant

Zefir operates on GDPR-compliant infrastructure with data hosting in the European Union. Zefir provides enterprise-grade security, data protection and full regulatory compliance.

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GDPR-Compliant

Zefir operates on GDPR-compliant infrastructure with data hosting in the European Union. Zefir provides enterprise-grade security, data protection and full regulatory compliance.

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Enterprise-level support, around the clock.

Dedicated 24/7 account managers

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Enterprise-level support, around the clock.

Dedicated 24/7 account managers

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Enterprise-level support, around the clock.

Dedicated 24/7 account managers

Why Ecommerce Brands Trust Zefir

Zefir client testimonial

customer success

“Zefir Scaled Our DTC Revenue By 17%”

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customer success

“Zefir is the #1 provider when it comes to performance”

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customer success

“Thanks to Zefir, we fully automated our post purchase flows”

Zefir client testimonial

customer success

“Zefir Scaled Our DTC Revenue By 17%”

Man and woman working side by side at a desk, both focused on their laptops.

customer success

“Zefir is the #1 provider when it comes to performance”

Two men reviewing documents together by a large window, with sunlight streaming in.

customer success

“Thanks to Zefir, we fully automated our post purchase flows”

Zefir client testimonial

customer success

“Zefir Scaled Our DTC Revenue By 17%”

Man and woman working side by side at a desk, both focused on their laptops.

customer success

“Zefir is the #1 provider when it comes to performance”

Two men reviewing documents together by a large window, with sunlight streaming in.

customer success

“Thanks to Zefir, we fully automated our post purchase flows”