How Zefir Works
Get started with WhatsApp and SMS marketing in three simple steps.
Get started with WhatsApp and SMS marketing in three simple steps.
1. Connect your store
Zefir connects directly to your ecommerce platform to sync customers, orders, products, and events. No custom development is required for supported platforms and custom built stores
1. Connect your store
Zefir connects directly to your ecommerce platform to sync customers, orders, products, and events. No custom development is required for supported platforms and custom built stores
1. Connect your store
Zefir connects directly to your ecommerce platform to sync customers, orders, products, and events. No custom development is required for supported platforms and custom built stores
2. Set up automations
Create automated WhatsApp and SMS journeys using customer actions such as: checkout started, order placed, order delivered, product viewed, etc. Flows are fully customized
2. Set up automations
Create automated WhatsApp and SMS journeys using customer actions such as: checkout started, order placed, order delivered, product viewed, etc. Flows are fully customized
2. Set up automations
Create automated WhatsApp and SMS journeys using customer actions such as: checkout started, order placed, order delivered, product viewed, etc. Flows are fully customized
3. Plan campaigns
Plan and send WhatsApp and SMS campaigns alongside your automated flows. Coordinate promotions, product launches, and announcements while maintaining message frequency and compliance.
3. Plan campaigns
Plan and send WhatsApp and SMS campaigns alongside your automated flows. Coordinate promotions, product launches, and announcements while maintaining message frequency and compliance.
3. Plan campaigns
Plan and send WhatsApp and SMS campaigns alongside your automated flows. Coordinate promotions, product launches, and announcements while maintaining message frequency and compliance.
Join over 1000+ ecommerce brands using Zefir to grow revenue with WhatsApp and SMS.
Join over 1000+ ecommerce brands using Zefir to grow revenue with WhatsApp and SMS.
Join over 1000+ ecommerce brands using Zefir to grow revenue with WhatsApp and SMS.
Real-Time Messaging Performance & Revenue Insights
Name
Source
Date
Lana Hall
WhatsApp Flow
10th June 2025
Francesca Swift
SMS Campaign
8th June 2025
Jacob Rowland
WhatsApp Newsletter
13th May 2025
Sophia Martinez
SMS Flow
15th June 2025
Liam Johnson
WhatsApp Campaign
22nd July 2025
Name
Source
Date
Lana Hall
WhatsApp Flow
10th June 2025
Francesca Swift
SMS Campaign
8th June 2025
Jacob Rowland
WhatsApp Newsletter
13th May 2025
Sophia Martinez
SMS Flow
15th June 2025
Liam Johnson
WhatsApp Campaign
22nd July 2025
Lana Hall
WhatsApp Flow
10th June 2025
Francesca Swift
SMS Campaign
8th June 2025
Jacob Rowland
WhatsApp Newsletter
13th May 2025
Sophia Martinez
SMS Flow
15th June 2025
Liam Johnson
WhatsApp Campaign
22nd July 2025
0%
Increase in revenue
Increase in revenue
Ecommerce brands using Zefir see an average 17% increase in revenue from WhatsApp and SMS campaigns
Ecommerce brands using Zefir see an average 17% increase in revenue from WhatsApp and SMS campaigns
0%
Higher Conversion Rates
Higher Conversion Rates
Personalized WhatsApp and SMS automations drive up to 23% higher conversion rates compared to traditional email-only campaigns.
Personalized WhatsApp and SMS automations drive up to 23% higher conversion rates compared to traditional email-only campaigns.
"Zefir gives us total visibility into WhatsApp & SMS revenue."
"Zefir gives us total visibility into WhatsApp & SMS revenue."
We can instantly see which WhatsApp and SMS campaigns drive real ecommerce sales — without spreadsheets or manual reports.
We can instantly see which WhatsApp and SMS campaigns drive real ecommerce sales — without spreadsheets or manual reports.
Built to scale ecommerce revenue.
Product Viewed
Message #1 sent
Order confirmed
Product Viewed
Message #1 sent
Order confirmed
High-performance WhatsApp & SMS
High-performance WhatsApp & SMS
Zefir gives ecommerce teams full control over WhatsApp and SMS marketing at scale. From abandoned cart recovery to post-purchase flows and promotional campaigns, every message is centralized, automated, and optimized for conversion. Your marketing, retention, and growth teams operate from one platform with shared visibility and enterprise-level reliability.
Revenue Report
WhatsApp Flows
SMS
Campaigns
AI Agents
Revenue Report
WhatsApp Flows
SMS
Campaigns
AI Agents
Revenue Report
WhatsApp Flows
SMS
Campaigns
AI Agents
Clear Revenue attribution
Clear Revenue attribution
Zefir connects every WhatsApp and SMS message directly to real ecommerce revenue. Track sales generated by campaigns, flows, and customer journeys in real time. See exactly what drives conversions, boosts AOV, and increases repeat purchases—without manual reporting or fragmented data.
Zefir FAQs
Product
Setup
Support, Security & Billing
What is Zefir?
Zefir is an enterprise WhatsApp and SMS marketing platform built for ecommerce brands. It helps teams automate customer messaging, run campaigns, and track revenue across the entire customer lifecycle.
What is Zefir used for?
Zefir is used to send WhatsApp and SMS campaigns, automate customer flows, and track ecommerce revenue from messaging.
Does Zefir support WhatsApp Business API?
Yes. Zefir provides official WhatsApp Business API access with compliance, template approvals, and enterprise-grade infrastructure.
Can I send both WhatsApp and SMS campaigns?
Yes. Zefir supports multi-channel messaging, including WhatsApp, SMS, and automated flows.
Does Zefir work with ecommerce platforms?
Zefir integrates with Shopify, WooCommerce, and custom ecommerce systems to sync orders, customers, and events.
Can I automate abandoned cart and order updates?
Yes. Zefir automates abandoned cart recovery, order confirmations, shipping updates, and retention campaigns via WhatsApp and SMS.
How does revenue attribution work?
Zefir tracks sales and conversions generated from WhatsApp and SMS campaigns by syncing ecommerce order data with customer journeys.
How long does setup take?
Most ecommerce brands are live within 24–72 hours, including WhatsApp API setup, message templates, and flow automation.
Do you handle WhatsApp Business API setup?
Yes. Zefir manages the WhatsApp Business API onboarding, verification, and approval process for you.
What do I need to get started?
You don’t need any technical setup. Zefir handles the WhatsApp Business API, compliance, templates, and messaging infrastructure for you. All you need is your ecommerce store — our team takes care of the rest.
Can you migrate us from another tool?
Yes. Zefir supports migration from existing WhatsApp, SMS, or email tools with minimal disruption.
Do you offer onboarding support?
Yes. Zefir provides assisted onboarding to help you launch campaigns and flows quickly.
Can I test Zefir before scaling?
Yes. You can start with a smaller setup and scale as your messaging volume grows.
Do I need technical resources to use Zefir?
No. Zefir is fully managed and built for ecommerce teams — not developers. We handle the WhatsApp Business API, integrations, compliance, and system setup, so your team can focus on running campaigns and automations without technical complexity.
Is Zefir secure for enterprise use?
Yes. Zefir includes secure data ownership, user permissions, audit logs, and enterprise-grade security controls.
Is WhatsApp messaging compliant?
Yes. Zefir follows WhatsApp Business API policies, including opt-ins, template approvals, and message governance.
Can multiple teams use Zefir?
Yes. Zefir supports multiple users, roles, permissions, and brands within one account.
Does Zefir support global messaging?
Yes. Zefir supports international WhatsApp and SMS delivery across multiple regions.
Do you offer enterprise support?
Yes. Zefir offers priority support options for enterprise ecommerce teams.
Can I change or cancel plans anytime?
Yes. Zefir offers flexible plans that can be adjusted as your business scales.
Who owns the data?
Your business owns all customer and messaging data. Zefir provides secure infrastructure, not data resale.
Product
Setup
Support, Security & Billing
What is Zefir?
Zefir is an enterprise WhatsApp and SMS marketing platform built for ecommerce brands. It helps teams automate customer messaging, run campaigns, and track revenue across the entire customer lifecycle.
What is Zefir used for?
Zefir is used to send WhatsApp and SMS campaigns, automate customer flows, and track ecommerce revenue from messaging.
Does Zefir support WhatsApp Business API?
Yes. Zefir provides official WhatsApp Business API access with compliance, template approvals, and enterprise-grade infrastructure.
Can I send both WhatsApp and SMS campaigns?
Yes. Zefir supports multi-channel messaging, including WhatsApp, SMS, and automated flows.
Does Zefir work with ecommerce platforms?
Zefir integrates with Shopify, WooCommerce, and custom ecommerce systems to sync orders, customers, and events.
Can I automate abandoned cart and order updates?
Yes. Zefir automates abandoned cart recovery, order confirmations, shipping updates, and retention campaigns via WhatsApp and SMS.
How does revenue attribution work?
Zefir tracks sales and conversions generated from WhatsApp and SMS campaigns by syncing ecommerce order data with customer journeys.
How long does setup take?
Most ecommerce brands are live within 24–72 hours, including WhatsApp API setup, message templates, and flow automation.
Do you handle WhatsApp Business API setup?
Yes. Zefir manages the WhatsApp Business API onboarding, verification, and approval process for you.
What do I need to get started?
You don’t need any technical setup. Zefir handles the WhatsApp Business API, compliance, templates, and messaging infrastructure for you. All you need is your ecommerce store — our team takes care of the rest.
Can you migrate us from another tool?
Yes. Zefir supports migration from existing WhatsApp, SMS, or email tools with minimal disruption.
Do you offer onboarding support?
Yes. Zefir provides assisted onboarding to help you launch campaigns and flows quickly.
Can I test Zefir before scaling?
Yes. You can start with a smaller setup and scale as your messaging volume grows.
Do I need technical resources to use Zefir?
No. Zefir is fully managed and built for ecommerce teams — not developers. We handle the WhatsApp Business API, integrations, compliance, and system setup, so your team can focus on running campaigns and automations without technical complexity.
Is Zefir secure for enterprise use?
Yes. Zefir includes secure data ownership, user permissions, audit logs, and enterprise-grade security controls.
Is WhatsApp messaging compliant?
Yes. Zefir follows WhatsApp Business API policies, including opt-ins, template approvals, and message governance.
Can multiple teams use Zefir?
Yes. Zefir supports multiple users, roles, permissions, and brands within one account.
Does Zefir support global messaging?
Yes. Zefir supports international WhatsApp and SMS delivery across multiple regions.
Do you offer enterprise support?
Yes. Zefir offers priority support options for enterprise ecommerce teams.
Can I change or cancel plans anytime?
Yes. Zefir offers flexible plans that can be adjusted as your business scales.
Who owns the data?
Your business owns all customer and messaging data. Zefir provides secure infrastructure, not data resale.
Product
Setup
Support, Security & Billing
What is Zefir?
Zefir is an enterprise WhatsApp and SMS marketing platform built for ecommerce brands. It helps teams automate customer messaging, run campaigns, and track revenue across the entire customer lifecycle.
What is Zefir used for?
Zefir is used to send WhatsApp and SMS campaigns, automate customer flows, and track ecommerce revenue from messaging.
Does Zefir support WhatsApp Business API?
Yes. Zefir provides official WhatsApp Business API access with compliance, template approvals, and enterprise-grade infrastructure.
Can I send both WhatsApp and SMS campaigns?
Yes. Zefir supports multi-channel messaging, including WhatsApp, SMS, and automated flows.
Does Zefir work with ecommerce platforms?
Zefir integrates with Shopify, WooCommerce, and custom ecommerce systems to sync orders, customers, and events.
Can I automate abandoned cart and order updates?
Yes. Zefir automates abandoned cart recovery, order confirmations, shipping updates, and retention campaigns via WhatsApp and SMS.
How does revenue attribution work?
Zefir tracks sales and conversions generated from WhatsApp and SMS campaigns by syncing ecommerce order data with customer journeys.
How long does setup take?
Most ecommerce brands are live within 24–72 hours, including WhatsApp API setup, message templates, and flow automation.
Do you handle WhatsApp Business API setup?
Yes. Zefir manages the WhatsApp Business API onboarding, verification, and approval process for you.
What do I need to get started?
You don’t need any technical setup. Zefir handles the WhatsApp Business API, compliance, templates, and messaging infrastructure for you. All you need is your ecommerce store — our team takes care of the rest.
Can you migrate us from another tool?
Yes. Zefir supports migration from existing WhatsApp, SMS, or email tools with minimal disruption.
Do you offer onboarding support?
Yes. Zefir provides assisted onboarding to help you launch campaigns and flows quickly.
Can I test Zefir before scaling?
Yes. You can start with a smaller setup and scale as your messaging volume grows.
Do I need technical resources to use Zefir?
No. Zefir is fully managed and built for ecommerce teams — not developers. We handle the WhatsApp Business API, integrations, compliance, and system setup, so your team can focus on running campaigns and automations without technical complexity.
Is Zefir secure for enterprise use?
Yes. Zefir includes secure data ownership, user permissions, audit logs, and enterprise-grade security controls.
Is WhatsApp messaging compliant?
Yes. Zefir follows WhatsApp Business API policies, including opt-ins, template approvals, and message governance.
Can multiple teams use Zefir?
Yes. Zefir supports multiple users, roles, permissions, and brands within one account.
Does Zefir support global messaging?
Yes. Zefir supports international WhatsApp and SMS delivery across multiple regions.
Do you offer enterprise support?
Yes. Zefir offers priority support options for enterprise ecommerce teams.
Can I change or cancel plans anytime?
Yes. Zefir offers flexible plans that can be adjusted as your business scales.
Who owns the data?
Your business owns all customer and messaging data. Zefir provides secure infrastructure, not data resale.
"Zefir helped us turn WhatsApp and SMS into real revenue channels. Our campaigns consistently deliver strong ROI and give us full visibility into performance."
"Zefir helped us turn WhatsApp and SMS into real revenue channels. Our campaigns consistently deliver strong ROI and give us full visibility into performance."
Tom Russell
Founder, Factory Weight
Tom Russell
Founder, Factory Weight
Tom Russell
Founder, Factory Weight