What is Zefir?
Zefir is an enterprise WhatsApp and SMS marketing platform built for ecommerce brands.
Zefir is an enterprise WhatsApp and SMS marketing platform built for ecommerce brands.
Zefir enables ecommerce brands to automate WhatsApp and SMS messaging across the entire customer lifecycle - from marketing campaigns and automated flows to analytics, attribution, and compliance - all within a single, enterprise-grade platform.
Zefir enables ecommerce brands to automate WhatsApp and SMS messaging across the entire customer lifecycle - from marketing campaigns and automated flows to analytics, attribution, and compliance - all within a single, enterprise-grade platform.
Zefir enables ecommerce brands to automate WhatsApp and SMS messaging across the entire customer lifecycle - from marketing campaigns and automated flows to analytics, attribution, and compliance - all within a single, enterprise-grade platform.
Total Revenue
$450,892
+24% vs previous month
WhatsApp Campaigns
62%
Flows
11%
SMS Campaigns
27%
Total Revenue
$450,892
+24% vs previous month
WhatsApp Campaigns
62%
Flows
11%
SMS Campaigns
27%
Total Revenue
$450,892
+24% vs previous month
WhatsApp Campaigns
62%
Flows
11%
SMS Campaigns
27%
Who Zefir is built for
Who Zefir is built for
Zefir is built for ecommerce brands using WhatsApp and SMS to drive revenue through automated campaigns, customer flows, and lifecycle messaging — all with full attribution and enterprise-level control.
Zefir is built for ecommerce brands using WhatsApp and SMS to drive revenue through automated campaigns, customer flows, and lifecycle messaging — all with full attribution and enterprise-level control.
Zefir is ideal for:
Ecommerce marketing teams running WhatsApp and SMS campaigns
Ecommerce marketing teams running WhatsApp and SMS campaigns
Ecommerce marketing teams running WhatsApp and SMS campaigns
DTC brands focused on revenue growth and retention
DTC brands focused on revenue growth and retention
DTC brands focused on revenue growth and retention
Enterprise teams managing multiple stores and users
Enterprise teams managing multiple stores and users
Enterprise teams managing multiple stores and users
Agencies operating WhatsApp and SMS for multiple clients
Agencies operating WhatsApp and SMS for multiple clients
Agencies operating WhatsApp and SMS for multiple clients
Name
Source
Date
Lana Hall
WhatsApp Flow
10th June 2025
Francesca Swift
SMS Campaign
8th June 2025
Jacob Rowland
WhatsApp Newsletter
13th May 2025
Sophia Martinez
SMS Flow
15th June 2025
Liam Johnson
WhatsApp Campaign
22nd July 2025
Name
Source
Date
Lana Hall
WhatsApp Flow
10th June 2025
Francesca Swift
SMS Campaign
8th June 2025
Jacob Rowland
WhatsApp Newsletter
13th May 2025
Sophia Martinez
SMS Flow
15th June 2025
Liam Johnson
WhatsApp Campaign
22nd July 2025
Lana Hall
WhatsApp Flow
10th June 2025
Francesca Swift
SMS Campaign
8th June 2025
Jacob Rowland
WhatsApp Newsletter
13th May 2025
Sophia Martinez
SMS Flow
15th June 2025
Liam Johnson
WhatsApp Campaign
22nd July 2025
Centralized Revenue Attribution
Centralized Revenue Attribution
Zefir brings WhatsApp and SMS marketing together in one platform designed specifically for ecommerce. All while maintaining enterprise-level security, compliance, and data ownership.
Zefir brings WhatsApp and SMS marketing together in one platform designed specifically for ecommerce. All while maintaining enterprise-level security, compliance, and data ownership.
It allows teams to:
It allows teams to:
Automate customer journeys using flows and triggers
Automate customer journeys using flows and triggers
Automate customer journeys using flows and triggers
Send targeted campaigns across WhatsApp and SMS
Send targeted campaigns across WhatsApp and SMS
Send targeted campaigns across WhatsApp and SMS
Centralize customer data and messaging activity
Centralize customer data and messaging activity
Centralize customer data and messaging activity
Measure revenue and performance with built-in analytics
Measure revenue and performance with built-in analytics
Measure revenue and performance with built-in analytics
0%
0%
Average increase
in monthly revenue
0.0X
0.0X
Average Campaign ROI
0%
0%
Average Campaign
Conversion Rate
"One of the strongest performance drivers for our brand"
"One of the strongest performance drivers for our brand"
Revenue Report
WhatsApp Flows
SMS Flows
Campaigns
AI agents
Revenue Report
WhatsApp Flows
SMS Flows
Campaigns
AI agents
Revenue Report
WhatsApp Flows
SMS Flows
Campaigns
AI agents
WhatsApp & SMS Revenue Attribution
WhatsApp & SMS Revenue Attribution
Zefir gives ecommerce brands a clear view of how WhatsApp and SMS campaigns drive real revenue. Track sales, conversions, and customer journeys across every message — without spreadsheets or manual reporting
Zefir gives ecommerce brands a clear view of how WhatsApp and SMS campaigns drive real revenue. Track sales, conversions, and customer journeys across every message — without spreadsheets or manual reporting
including:
including:
Real-time revenue tracking for WhatsApp and SMS campaigns
Real-time revenue tracking for WhatsApp and SMS campaigns
Real-time revenue tracking for WhatsApp and SMS campaigns
Attribution across flows, broadcasts, and automations
Attribution across flows, broadcasts, and automations
Attribution across flows, broadcasts, and automations
Shopify & ecommerce order syncing
Shopify & ecommerce order syncing
Shopify & ecommerce order syncing
Campaign performance and ROI visibility
Campaign performance and ROI visibility
Campaign performance and ROI visibility
Product Viewed
WhatsApp Flow Sent
Order Confirmed
Product Viewed
WhatsApp Flow Sent
Order Confirmed
Product Viewed
WhatsApp Flow Sent
Order Confirmed
Automated WhatsApp & SMS Flows
Automated WhatsApp & SMS Flows
Automate your customer lifecycle with WhatsApp and SMS — from abandoned carts to retention campaigns
Automate your customer lifecycle with WhatsApp and SMS — from abandoned carts to retention campaigns
including:
including:
Abandoned cart recovery
Abandoned cart recovery
Abandoned cart recovery
Order updates & notifications
Order updates & notifications
Order updates & notifications
Customer segmentation
Customer segmentation
Customer segmentation
Trigger-based flows
Trigger-based flows
Trigger-based flows
Enterprise Messaging Infrastructure
Enterprise Messaging Infrastructure
Zefir is built for ecommerce brands that need enterprise-grade WhatsApp and SMS infrastructure — including compliance, access control, and scalable messaging delivery
Zefir is built for ecommerce brands that need enterprise-grade WhatsApp and SMS infrastructure — including compliance, access control, and scalable messaging delivery
including:
including:
WhatsApp Business API compliance
WhatsApp Business API compliance
WhatsApp Business API compliance
User roles and permissions
User roles and permissions
User roles and permissions
Message approvals & governance
Message approvals & governance
Message approvals & governance
Secure data ownership
Secure data ownership
Secure data ownership
Zefir FAQs
Zefir FAQs
Product
Setup
Support, Security & Billing
What is Zefir?
Zefir is an enterprise WhatsApp and SMS marketing platform built for ecommerce brands. It helps teams automate customer messaging, run campaigns, and track revenue across the entire customer lifecycle.
What is Zefir used for?
Zefir is used to send WhatsApp and SMS campaigns, automate customer flows, and track ecommerce revenue from messaging.
Does Zefir support WhatsApp Business API?
Yes. Zefir provides official WhatsApp Business API access with compliance, template approvals, and enterprise-grade infrastructure.
Can I send both WhatsApp and SMS campaigns?
Yes. Zefir supports multi-channel messaging, including WhatsApp, SMS, and automated flows.
Does Zefir work with ecommerce platforms?
Zefir integrates with Shopify, WooCommerce, and custom ecommerce systems to sync orders, customers, and events.
Can I automate abandoned cart and order updates?
Yes. Zefir automates abandoned cart recovery, order confirmations, shipping updates, and retention campaigns via WhatsApp and SMS.
How does revenue attribution work?
Zefir tracks sales and conversions generated from WhatsApp and SMS campaigns by syncing ecommerce order data with customer journeys.
How long does setup take?
Most ecommerce brands are live within 24–72 hours, including WhatsApp API setup, message templates, and flow automation.
Do you handle WhatsApp Business API setup?
Yes. Zefir manages the WhatsApp Business API onboarding, verification, and approval process for you.
What do I need to get started?
You don’t need any technical setup. Zefir handles the WhatsApp Business API, compliance, templates, and messaging infrastructure for you. All you need is your ecommerce store — our team takes care of the rest.
Can you migrate us from another tool?
Yes. Zefir supports migration from existing WhatsApp, SMS, or email tools with minimal disruption.
Do you offer onboarding support?
Yes. Zefir provides assisted onboarding to help you launch campaigns and flows quickly.
Can I test Zefir before scaling?
Yes. You can start with a smaller setup and scale as your messaging volume grows.
Do I need technical resources to use Zefir?
No. Zefir is fully managed and built for ecommerce teams — not developers. We handle the WhatsApp Business API, integrations, compliance, and system setup, so your team can focus on running campaigns and automations without technical complexity.
Is Zefir secure for enterprise use?
Yes. Zefir includes secure data ownership, user permissions, audit logs, and enterprise-grade security controls.
Is WhatsApp messaging compliant?
Yes. Zefir follows WhatsApp Business API policies, including opt-ins, template approvals, and message governance.
Can multiple teams use Zefir?
Yes. Zefir supports multiple users, roles, permissions, and brands within one account.
Does Zefir support global messaging?
Yes. Zefir supports international WhatsApp and SMS delivery across multiple regions.
Do you offer enterprise support?
Yes. Zefir offers priority support options for enterprise ecommerce teams.
Can I change or cancel plans anytime?
Yes. Zefir offers flexible plans that can be adjusted as your business scales.
Who owns the data?
Your business owns all customer and messaging data. Zefir provides secure infrastructure, not data resale.
Product
Setup
Support, Security & Billing
What is Zefir?
Zefir is an enterprise WhatsApp and SMS marketing platform built for ecommerce brands. It helps teams automate customer messaging, run campaigns, and track revenue across the entire customer lifecycle.
What is Zefir used for?
Zefir is used to send WhatsApp and SMS campaigns, automate customer flows, and track ecommerce revenue from messaging.
Does Zefir support WhatsApp Business API?
Yes. Zefir provides official WhatsApp Business API access with compliance, template approvals, and enterprise-grade infrastructure.
Can I send both WhatsApp and SMS campaigns?
Yes. Zefir supports multi-channel messaging, including WhatsApp, SMS, and automated flows.
Does Zefir work with ecommerce platforms?
Zefir integrates with Shopify, WooCommerce, and custom ecommerce systems to sync orders, customers, and events.
Can I automate abandoned cart and order updates?
Yes. Zefir automates abandoned cart recovery, order confirmations, shipping updates, and retention campaigns via WhatsApp and SMS.
How does revenue attribution work?
Zefir tracks sales and conversions generated from WhatsApp and SMS campaigns by syncing ecommerce order data with customer journeys.
How long does setup take?
Most ecommerce brands are live within 24–72 hours, including WhatsApp API setup, message templates, and flow automation.
Do you handle WhatsApp Business API setup?
Yes. Zefir manages the WhatsApp Business API onboarding, verification, and approval process for you.
What do I need to get started?
You don’t need any technical setup. Zefir handles the WhatsApp Business API, compliance, templates, and messaging infrastructure for you. All you need is your ecommerce store — our team takes care of the rest.
Can you migrate us from another tool?
Yes. Zefir supports migration from existing WhatsApp, SMS, or email tools with minimal disruption.
Do you offer onboarding support?
Yes. Zefir provides assisted onboarding to help you launch campaigns and flows quickly.
Can I test Zefir before scaling?
Yes. You can start with a smaller setup and scale as your messaging volume grows.
Do I need technical resources to use Zefir?
No. Zefir is fully managed and built for ecommerce teams — not developers. We handle the WhatsApp Business API, integrations, compliance, and system setup, so your team can focus on running campaigns and automations without technical complexity.
Is Zefir secure for enterprise use?
Yes. Zefir includes secure data ownership, user permissions, audit logs, and enterprise-grade security controls.
Is WhatsApp messaging compliant?
Yes. Zefir follows WhatsApp Business API policies, including opt-ins, template approvals, and message governance.
Can multiple teams use Zefir?
Yes. Zefir supports multiple users, roles, permissions, and brands within one account.
Does Zefir support global messaging?
Yes. Zefir supports international WhatsApp and SMS delivery across multiple regions.
Do you offer enterprise support?
Yes. Zefir offers priority support options for enterprise ecommerce teams.
Can I change or cancel plans anytime?
Yes. Zefir offers flexible plans that can be adjusted as your business scales.
Who owns the data?
Your business owns all customer and messaging data. Zefir provides secure infrastructure, not data resale.
Product
Setup
Support, Security & Billing
What is Zefir?
Zefir is an enterprise WhatsApp and SMS marketing platform built for ecommerce brands. It helps teams automate customer messaging, run campaigns, and track revenue across the entire customer lifecycle.
What is Zefir used for?
Zefir is used to send WhatsApp and SMS campaigns, automate customer flows, and track ecommerce revenue from messaging.
Does Zefir support WhatsApp Business API?
Yes. Zefir provides official WhatsApp Business API access with compliance, template approvals, and enterprise-grade infrastructure.
Can I send both WhatsApp and SMS campaigns?
Yes. Zefir supports multi-channel messaging, including WhatsApp, SMS, and automated flows.
Does Zefir work with ecommerce platforms?
Zefir integrates with Shopify, WooCommerce, and custom ecommerce systems to sync orders, customers, and events.
Can I automate abandoned cart and order updates?
Yes. Zefir automates abandoned cart recovery, order confirmations, shipping updates, and retention campaigns via WhatsApp and SMS.
How does revenue attribution work?
Zefir tracks sales and conversions generated from WhatsApp and SMS campaigns by syncing ecommerce order data with customer journeys.
How long does setup take?
Most ecommerce brands are live within 24–72 hours, including WhatsApp API setup, message templates, and flow automation.
Do you handle WhatsApp Business API setup?
Yes. Zefir manages the WhatsApp Business API onboarding, verification, and approval process for you.
What do I need to get started?
You don’t need any technical setup. Zefir handles the WhatsApp Business API, compliance, templates, and messaging infrastructure for you. All you need is your ecommerce store — our team takes care of the rest.
Can you migrate us from another tool?
Yes. Zefir supports migration from existing WhatsApp, SMS, or email tools with minimal disruption.
Do you offer onboarding support?
Yes. Zefir provides assisted onboarding to help you launch campaigns and flows quickly.
Can I test Zefir before scaling?
Yes. You can start with a smaller setup and scale as your messaging volume grows.
Do I need technical resources to use Zefir?
No. Zefir is fully managed and built for ecommerce teams — not developers. We handle the WhatsApp Business API, integrations, compliance, and system setup, so your team can focus on running campaigns and automations without technical complexity.
Is Zefir secure for enterprise use?
Yes. Zefir includes secure data ownership, user permissions, audit logs, and enterprise-grade security controls.
Is WhatsApp messaging compliant?
Yes. Zefir follows WhatsApp Business API policies, including opt-ins, template approvals, and message governance.
Can multiple teams use Zefir?
Yes. Zefir supports multiple users, roles, permissions, and brands within one account.
Does Zefir support global messaging?
Yes. Zefir supports international WhatsApp and SMS delivery across multiple regions.
Do you offer enterprise support?
Yes. Zefir offers priority support options for enterprise ecommerce teams.
Can I change or cancel plans anytime?
Yes. Zefir offers flexible plans that can be adjusted as your business scales.
Who owns the data?
Your business owns all customer and messaging data. Zefir provides secure infrastructure, not data resale.
"Zefir is the perfect platform for any serious ecommerce team"
"Zefir is the perfect platform for any serious ecommerce team"
"Zefir is the perfect platform for any serious ecommerce team"
Tim Warring
CEO, Eves & Gray London
Tim Warring
CEO, Eves & Gray London
Tim Warring
CEO, Eves & Gray London