Trustpilot

Zefir’s Trustpilot integration enables e-commerce brands to automate review collection and reputation management across WhatsApp and SMS using real-time order and customer data.

Trigger personalized review requests after purchases, deliveries, or support interactions to increase response rates and generate more authentic customer feedback.

With Zefir, brands using Trustpilot can:

• Send automated review requests via WhatsApp & SMS

• Increase review response rates

• Collect feedback after delivery or support resolution

• Strengthen brand trust and credibility

• Improve online reputation at scale

• Drive more conversions with social proof

All messages are triggered from key events such as order completed, delivery confirmed, or ticket resolved, ensuring perfect timing and higher-quality reviews.

Zefir is built for scaling e-commerce brands in Europe, the UK, and global markets that want to improve customer trust, boost review volume, and manage their online reputation with automated workflows.

No manual outreach. No missed reviews. Just consistent, high-impact reputation growth.