Payment processing

At Zefir, we’ve made the payment process seamless and secure for both drivers and riders. Our system ensures that transactions are transparent, quick, and hassle-free. Here’s an overview of how Zefir processes payments:

For Riders

1. Booking a Ride:

• Choose Your Ride: Open the Zefir app, enter your destination, and select your preferred ride option.
• Payment Method: Before confirming the ride, you’ll select your payment method. Zefir accepts various payment options, including credit/debit cards, digital wallets, and Zefir balance.
• Zefir Balance: You can also top up Zefir wallet by adding any amount starting from 5 EUR. It will be directly added to your secure wallet through an encrypted and secure payment gateway

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For Drivers

1. Receiving Payment:

• Zero Commission: Remember, with Zefir, you keep 100% of your earnings. There are no commission fees deducted from your fare.
• Earnings Summary: After each ride, you’ll receive a detailed summary of your earnings, which is credited to your Zefir driver account.

2. Payouts:

• Regular Transfers: Zefir processes payouts regularly. You can choose to receive your earnings on a daily, weekly, or monthly basis.
• Bank Transfers: Earnings are transferred directly to your bank account. Ensure your banking details are up-to-date in the Zefir driver app to avoid any delays.
• Instant Payout Option: For those who need quicker access to their funds, Zefir offers an instant payout option for a small fee.

3. Subscription Fee:

• Monthly Subscription: The only fee you pay as a driver is a flat monthly subscription. This fee is automatically deducted from your earnings at the beginning of each month.
• Manage Subscription: You can view and manage your subscription details in the driver app, ensuring complete transparency and control over your payments.

Security and Privacy

1. Secure Transactions:

• Encryption: All payment transactions on Zefir are encrypted using industry-standard protocols, ensuring your financial data is protected.
• PCI Compliance: Zefir complies with the Payment Card Industry Data Security Standard (PCI DSS), maintaining the highest level of security for card payments.

2. Fraud Protection:

• Monitoring: Our system continuously monitors for fraudulent activities and takes immediate action to prevent unauthorized transactions.
• Support: If you encounter any issues or suspicious activity, our support team is available 24/7 to assist you.