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At Zefir, we believe in a ride-booking experience that's fair, transparent, and convenient for everyone. Our mission is to revolutionize the way you travel by ensuring that every ride is straightforward and honest, benefiting both riders and drivers equally.
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We envision a world where ride-booking is simple, transparent, and fair. A world where riders can enjoy affordable and reliable transportation, and drivers can earn their livelihood without hidden fees or unfair cuts. Zefir is committed to making this vision a reality, one ride at a time.
Zefir was founded on the principles of fairness and transparency. We noticed a gap in the market for a ride-booking service that truly respects both its riders and drivers.
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Zefir is looking for an experienced and dynamic Product Marketing Manager to join our team. In this role, you will be responsible for developing and executing strategic marketing plans to drive the adoption and growth of our ride-booking platform. You will work closely with our product, sales, and customer success teams to ensure our products meet market needs and achieve business goals.
1. Conduct market research to identify customer needs, market trends, and competitive landscape.
2. Analyze data to develop insights and recommendations for product positioning and messaging.
3. Develop clear and compelling product positioning and messaging that differentiates Zefir in the market.
4. Create and maintain a consistent brand voice across all marketing channels.
5. Develop and execute go-to-market strategies for new product launches and feature releases.
6. Coordinate with cross-functional teams to ensure successful product launches.
Content Creation:
7. Plan and execute marketing campaigns to drive product awareness, adoption, and retention.
8. Collaborate with the customer success team to gather customer feedback and insights.
Zefir is seeking a dedicated and proactive Customer Success Manager to join our team. In this role, you will be the primary point of contact for our customers, ensuring they have a positive experience with our platform. You will work closely with our product, marketing, and support teams to provide exceptional service, address customer needs, and drive user engagement and satisfaction. Your goal is to help our customers succeed with Zefir, fostering loyalty and advocacy.
1. Address customer inquiries and issues promptly and professionally through various channels (email, phone, chat).
2. Collaborate with the product team to communicate customer needs and participate in the development of new features.
3. Create and deliver customer success materials, such as newsletters, tutorials, and best practice guides.
4. Organize and participate in customer events, webinars, and community forums to foster a sense of community among users.
5. Prepare and present reports on customer success activities and outcomes to internal stakeholders.
Zefir is looking for a highly skilled and experienced Senior Media Buyer to join our marketing team. In this role, you will be responsible for developing and executing effective media buying strategies to drive brand awareness, user acquisition, and engagement. You will manage and optimize media campaigns across various platforms, ensuring that we achieve our marketing goals efficiently and within budget.
1. Develop comprehensive media buying strategies aligned with Zefir’s marketing objectives and target audience.
2. Monitor and analyze campaign performance metrics, adjusting strategies and tactics to maximize ROI.
3. Manage media budgets, ensuring efficient allocation and spending to meet campaign objectives.
4. Stay up-to-date with industry trends, media landscape changes, and emerging technologies.
5. Prepare detailed reports on campaign performance, insights, and recommendations for future campaigns.
Zefir is seeking a motivated and dynamic Business Development Representative to join our team. In this role, you will be responsible for identifying and pursuing new business opportunities to drive growth. You will play a key role in expanding our customer base, establishing strong relationships with potential partners, and promoting Zefir’s services. Your goal is to generate leads, qualify prospects, and help convert them into satisfied customers.
1. Research and identify potential partners and business opportunities within the ride-booking industry.
2. Utilize various methods, including cold calling, email campaigns, and social media outreach, to generate leads.
3. Build and maintain strong relationships with prospects, providing information and support to move them through the sales funnel.
4. Work closely with the sales and marketing teams to develop and implement effective strategies for lead generation and conversion.
5. Analyze performance data to identify areas for improvement and optimize outreach strategies.
